Privacy policy and protection of personal data
This text explains how Alanya Safari Tours processes your personal data when you visit our website and make a booking. The data controller is Alanya Safari Tours; our contact details are on the contact page.
What data do we collect?
- Booking details: full name, phone, email, hotel name (and room number if given), tour date, number of guests and your note.
- Reviews: the name, email (never published), optional country, rating and text you enter in the review form. Once approved, only the name, country, rating and text appear on the tour page.
- Contact form and WhatsApp: the content of the message you send us and your contact details.
- Technical data: records such as IP address, browser type and page visits that are needed to run the site and keep it secure.
Why do we process the data?
We process your data to create your booking, send you your e-ticket and information messages, run the tour, answer your questions and meet our legal obligations. Our legal bases are the conclusion and performance of a contract, legal obligation and legitimate interest (Article 5 of the Turkish Personal Data Protection Law No. 6698, KVKK).
Who do we share it with?
Your data is shared only with the service providers needed to carry out the tour (for example the tour operator, the transfer and guide team, the email delivery service and the hosting company) and with authorised public bodies where the law requires it. Your data is not sold to third parties for marketing.
How long do we keep it?
Booking records are kept for the period required by accounting and tax legislation and are then deleted or anonymised.
Your rights
Under Article 11 of the KVKK you have the right to learn whether your data is processed, to ask for it to be corrected or deleted, to object to the processing and to claim compensation if you suffer damage. If the data protection law of your country of residence also applies to you, you may have additional rights under that law. You can send your requests to info@alanyasafaritours.com.
Cookies
For the cookies we use on the site, please see our cookie policy.